Returns Policy

Zevelop Returns Policy:

At Zevelop, we strive to ensure your satisfaction with every purchase. If, for any reason, you are not completely satisfied with your order, we offer a straightforward returns policy to make the process as smooth as possible. Please read the following guidelines carefully:

1. Eligibility:

   • Returns are accepted within 30 days from the date of purchase.
   • Items must be unused, in their original packaging, and in the same condition as received.

2. Exclusions:

   • Certain items such as personalized or customized products may not be eligible for return unless they are faulty.
   • Perishable goods, intimate or sanitary items, and downloadable software are not eligible for return.

3. Initiating a Return:

   • To initiate a return, please contact our customer support team with your order details and reason for return.
   • You may contact us via email at support@zevelop.com or through our website's contact form.

4. Return Shipping:

   • Customers are responsible for return shipping costs unless the return is due to a fault on our part.
   • We recommend using a trackable shipping method to ensure safe delivery.

5. Refunds:

   • Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
   • If approved, refunds will be processed back to the original payment method within 5-7 business days.

6. Exchange:

   • If you wish to exchange an item, please follow the return process and place a new order for the desired item.

7. Damaged or Defective Items:

   • If you receive a damaged or defective item, please contact us immediately for assistance.
   • We may require photographic evidence to assess the damage or defect.

8. Final Sale Items:

   • Items marked as "final sale" are not eligible for return or exchange unless they are faulty.

9. Non-Compliance with Returns Policy:

   • Zevelop reserves the right to refuse returns that do not comply with our returns policy.
   • Items returned in unsatisfactory condition may be subject to restocking fees or refused altogether.

By making a purchase on our website, you agree to abide by our returns policy.

For any further assistance or inquiries regarding returns, feel free to reach out to our dedicated customer support team.

Note: This returns policy is subject to change without prior notice.